Privacy Statement

We collect and use your personal and health information to provide you with safe, high-quality medical care. This may include information from your GP, other specialists, or healthcare providers involved in your treatment. We keep your information secure and only share it where necessary for your care, with your consent, or where required by law. You have the right to access and correct your information at any time.

Our Commitment to Your Privacy

We are committed to protecting your privacy and handling your information in accordance with the Privacy Act 2020 and the Health Information Privacy Code.

What Information We Collect

Personal details (name, DOB, contact details), NHI number, medical history, referral information, test results, billing and insurance details.

How We Collect Your Information

Directly from you (consultations, forms, communication) and indirectly from GPs, specialists, labs, insurers, and Health NZ.

IPP 3A – Indirect Collection

When we collect your information from other sources, we take reasonable steps to ensure you are aware of the collection, its purpose, who will receive it, and your rights.

Purpose of Collection

To provide medical care, coordinate treatment, communicate with providers, manage appointments, and meet legal obligations.

Use and Disclosure

Your information may be shared with healthcare providers, hospitals, labs, ACC, insurers, and service providers where necessary or required by law.

Storage and Security

We use secure systems and restrict access to protect your information from loss or unauthorised access.

Access and Correction

You may request access to or correction of your personal information at any time.

Retention

We retain your information in line with legal and medical requirements in New Zealand.

Complaints

If you have concerns, contact us. You may also contact the Office of the Privacy Commissioner.

Our contact details

Suite 6, 850 Cameron Road
Tauranga
Phone: (07) 5790466
Email    : reception@urobop.co.nzreception@taurangadentists.co.nz
Website: www.urobop.co.nz  , www.taurangadentists.co.nz

Updates

We may update this statement from time to time. The latest version will be available on our website

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